Private Notice (Impressum)

Effective Date: June 24, 2025

This Privacy Policy describes how Paradiz Limited ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Company Details

  • Company Name: Paradiz Limited

  • Company Registration Number: 78603177

  • Registered Address: Office 3906, 39th Floor, The Center, 99 Queen’s Road Central, Central, Hong Kong

  • Email: support@fytrium.com

  • Phone: +852 9290 4906

2. Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email, phone, billing and shipping address)

  • Payment information (processed securely by third-party providers; we do not store full payment card details)

  • Order and purchase history

  • Device and browser information, including IP address

  • Communication history with our support team

  • Website usage data through cookies and analytics tools

3. How We Use Your Information

Your information is used for purposes including:

  • Processing and fulfilling orders

  • Communicating with you about your purchases or inquiries

  • Providing customer support and after-sales service

  • Sending updates, promotional offers, and newsletters (only if you have opted in)

  • Improving our website, services, and marketing strategies

  • Complying with legal obligations (e.g., accounting, fraud prevention)

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data only with:

  • Payment processors (to securely handle your transactions)

  • Courier and logistics providers (to deliver your order)

  • IT and hosting service providers (to operate our website securely)

  • Marketing partners (only if you have consented to marketing communications)

Where data is transferred outside the EU/EEA, we use appropriate safeguards (e.g., EU Standard Contractual Clauses) to ensure compliance with GDPR.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (subject to legal retention requirements)

  • Restrict or object to our processing of your data

  • Request data portability

  • Withdraw consent to marketing or cookies at any time

  • File a complaint with your local data protection authority (in the EU) or the Hong Kong Privacy Commissioner for Personal Data

To exercise these rights, please contact us at support@fytrium.com.

6. Data Retention

We keep your personal information only as long as necessary to:

  • Fulfill the purposes outlined above

  • Comply with tax, accounting, and regulatory obligations

  • Resolve disputes and enforce agreements

7. Security

We use appropriate technical and organizational measures to safeguard your personal data. While no method of transmission or storage is 100% secure, we follow industry best practices to minimize risks of loss, misuse, or unauthorized access.

8. Cookies

Our website uses cookies and similar technologies to improve user experience, analyze traffic, and support marketing activities. You may manage or disable cookies in your browser settings. Some functions of our website may not work properly if cookies are disabled.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or business operations. The updated version will always be posted here with the revised “Effective Date.”

10. Contact Us

If you have any questions about our privacy practices or this Notice, please contact us:

  • Company Name: Paradiz Limited

  • Company Registration Number: 78603177

  • Address: Office 3906, 39th Floor, The Center, 99 Queen’s Road Central, Central, Hong Kong

  • Email: support@fytrium.com

  • Phone: +852 9290 4906